Privacy Policy

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and protect your data when you visit our website or purchase our hygiene solutions.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address
  • Order Details: Products purchased, payment method, and transaction history
  • Technical Data: IP address, browser type, device information, and website usage data
  • Cookies & Tracking Data: To improve your browsing experience and personalize content

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer support
  • Improve our website, products, and services
  • Send promotional offers and updates (only with your consent)
  • Ensure website security and prevent fraud

Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

  • Delivery Partners: To ensure your orders are delivered
  • Payment Processors: To securely handle transactions
  • Service Providers: For website hosting, analytics, and marketing support

All third parties are required to keep your data secure and confidential.

Cookies Policy

Our website uses cookies to:

  • Enhance user experience
  • Analyze website traffic and performance
  • Remember your preferences

You can choose to disable cookies in your browser settings, though some features of the site may not function properly.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Opt-out of marketing communications
  • Request information about how your data is used

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Fay is not responsible for the privacy practices or content of these external sites.

Changes to This Policy

Fay reserves the right to update this privacy policy at any time. Changes will be posted on this page with an updated revision date.

Consent

By using our website, you consent to our privacy policy and agree to its terms.