Terms and Conditions
Welcome to Fay the complete hygiene solution. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
Acceptance of Terms
By using this website, you agree to these terms and conditions, our privacy policy, and any other policies published on our site. If you do not agree, please do not use our website.
Use of Website
You agree to use this website for lawful purposes only. You must not:
- Use the site for fraudulent or illegal activities
- Interfere with the website’s functionality or security
- Attempt to gain unauthorized access to our systems
Products and Availability
Fay offers hygiene products including tissues, cleaning supplies, kitchen essentials, and personal care items.
- All products are subject to availability
- We reserve the right to limit quantities or discontinue products at any time
- Product descriptions and images are for informational purposes and may vary slightly
Pricing and Payments
- All prices are listed in applicable local currency and are subject to change without notice
- We reserve the right to correct pricing errors
- Payments must be made through approved payment methods available on our website
Orders and Confirmation
- Once you place an order, you will receive a confirmation
- Fay reserves the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity
- In case of cancellation, any payment made will be refunded as per our policy
Shipping and Delivery
- Delivery times may vary based on your location
- Fay is not responsible for delays caused by courier services or unforeseen circumstances
- Customers must provide accurate shipping information to avoid delays
Returns and Refunds
- Returns are accepted only for defective or incorrect products
- Requests must be made within a specified period after delivery
- Refunds will be processed after inspection and approval
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of Fay and is protected by copyright laws. Unauthorized use is strictly prohibited.
Limitation of Liability
Fay shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
User Accounts
If you create an account on our website:
- You are responsible for maintaining confidentiality of your account details
- Fay is not responsible for unauthorized access due to user negligence
Third-Party Links
Our website may include links to third-party websites. Fay is not responsible for their content, policies, or practices.
Changes to Terms
Fay reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting.
Governing Law
These terms and conditions are governed by the laws of Pakistan. Any disputes will be subject to the jurisdiction of courts in Karachi.